We Provide Guest Internet & Support to Hotels & Resorts

Orient Express Hotels, Comfort Inn®, Sleep Inn®, Econo Lodge®, Crowne Plaza®, Holiday Inn®, Holiday Inn Express®, Ramada®, Sheraton®, Days Inn®, Hawthorrn Suites®, Super 8® and more!

Greetings, Hotelier!

Thinwires proudly provides service to a number of Choice, IHG, Orient Express and Wyndham properties across North America and beyond.

Welcome to Thinwires. If you've arrived here, chances are you're looking for information about our high-speed Internet service and support solution for hospitality... something we like to call GuestSpot. You've probably already looked around online at a lot of other HSIA providers, and your head is probably spinning from all the information you've read and gathered thus far. So, how is Thinwires different?

Well, for starters, we've been doing this stuff as long as anyone in the industry. That's not really a difference in some cases, but it's still important to note. While a lot of other providers have come and gone in the time we've been around, Thinwires is still here and continues to grow. That says a lot. And while some of the "better known" providers are growing and thriving too, often their focus slips. Why? Ultimately, they're all about rapid growth and making as much money as they can, as many ways as they can, as quick as they can. Often sacrificing quality of service and customer attention to the bottom line. In the end, they have to make their investors happy.

Us? Well, we like to make your guests happy. It's our goal to provide your guests with the best service and support available. If your guests aren't happy, that means you're not happy. If you're not happy, we're not happy. We prefer everyone to be happy. Don't get us wrong... we like to make a little money, too. However, we think you'll find a better level of attention and service here, and probably a better value.

You may even be able to upgrade to Thinwires for FREE*.

What we provide:

Solutions fully compliant with most hotel flag mandated HSIA standards.
Wired and wireless (Wi-Fi, 802.11) high-speed Internet solutions for your guests.
Complete site surveys with full hardware configuration, installation and integration into existing networks or new.
A nationwide network of certified on-site service technicians.
24/7/365 network monitoring to detect and prevent outages.
24/7/365 toll-free, US-based call center with friendly and knowledgeable support staff to help your front desk staff and guests, if needed.
In-room rack cards for service promotion and instruction.
Option for guest log on and terms of use pages branded to your flag.

You should contact us if:

You're currently not compliant with your flag HSIA standards.
You give away rooms each month because of issues with your HSIA service (a couple rooms probably pays for our services).
You're not happy with your current HSIA provider because ____________.
You need reliable 24/7/365 toll-free telephone support.
You have spotty service from malfunctioning or underpowered networking equipment.
You're currently paying more for the same or lesser service.

So, before you make your final decision, be sure to contact us for a free quote (there's a handy form below, or feel free to call us at 716-883-8719). Talk to a Thinwires representative and find out how we can work with you. And thanks for stopping by!

Find out more about how to

Get Thinwires Service

Would you like to find out more about providing thinwires service at your business location or property? Just fill out the form below and thinwires representative will get back to you immediately. Items with a "*" are required.

Find out more or get a quote

Your First Name:

Your Last Name:

Email Address:

Contact Telephone Number:

Business Name:

What type of business is this?
(ex. hotel, apartment complex, coffee shop)

How many rooms/units?

How many locations do you have?

How did you hear about thinwires?

I would prefer being contacted via:

Best time to contact me is:

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* Free Network Conversion offer limited to properties with 150 rooms or less. Other restrictions may apply. Conversion includes a Thinwires Network Controller and the programming of 5 existing wireless access points to work with the Thinwires network. Programming and testing of additional access point beyond 5 will be $25 each and added as a separate line item on your first invoice. If any additional hardware or work is required for your guest network to function reliably, a Thinwires technician will notify you and discuss available options. All additional work will be quoted before proceeding. Offer may end or change at any time. Please contact a Thinwires representative for complete details.

Choice Hotels International, Inc., Choice, Quality®, Comfort Suites®, Comfort Inn®, Sleep Inn®, Econo Lodge®, InterContinental Hotels Group, IHG, Crowne Plaza®, Holiday Inn®, Holiday Inn Express®, Wyndham Hotels, Ramada®, Days Inn®, Hawthorrn Suites®, Super 8® and any affiliated brands and logos shown are service marks and/or registered trademarks of their respective owners or subsidiaries in the United States and other countries. Thinwires is not directly owned, or associated with Choice Hotels International, Inc., InterContinental Hotels Group, Wyndham Hotels, Orient Express Hotels, Starwood Hotels & Resorts, Sheraton Hotels & Resorts® or their brands and/or affiliates beyond providing vendor services to franchisees.