Hospitality Wi-Fi Internet for Hotels, & Resorts

Wi-Fi– the easiest way to provide high-speed Internet access to all of your guests.

Click here for HSIA service & support for resorts Give your guests what they want People, particularly today's business traveler, are becoming increasingly more reliant upon technology to keep up with our fast paced world. Everyone is "connected" these days. As a result, providing high-speed Internet access to your guests is no longer optional. It has become a standard in the hospitality industry– it's expected and demanded. Enter GuestSpot™ Internet for Hotels from thinwires. Our flexible, value-added, high-speed Internet access services will help you attract new guests while improving customer satisfaction and increasing repeat visits. Own or manage a resort property? We cover those too, with GuestSpot Internet for Resorts.

You may even be able to upgrade to Thinwires for FREE*.

Discover why owners of these hotels (and many others) chose thinwires:

Get the Thinwires GuestSpot Internet solution for your hotel or resort!

The Benefits

Experience and Reliability

Thinwires provides GuestSpot service to a number of hoteliers throughout North America and beyond, including owners of Best Western, Comfort Inn, Country Inn & Suites, Holiday Inn Express, Orient Express Hotels, Quality Inn and many more. We've been doing this stuff as long as anyone. We know what it takes to get your wired or wireless networking job done right, and are very familiar with the HSIA requirements of most hotel chains. It's our goal to provide the highest-quality service available, with the utmost integrity.

A complete and flexible hotel Internet solution

From the initial site survey to installation and support– we'll take care of all the tough stuff.

• You can choose to offer the service for a fee or free of charge to your guests.
• Flexible guest log on page options. We can accomodate any log on requirements specified by most any hotel chain.

Our wireless high-speed Internet installation avoids the mess and high-cost associated with wiring your entire building for service. GuestSpot service is based upon 802.11, also known as Wi-Fi, which sends data through the air instead of wires. If you require hard-wired connections to meet certain requirements, we can provide those as well.

Service and support

• 24/7/365 network monitoring alerts us to problems with your network. Monitoring allows us to correct many issues remotely– often before you or your guests ever detect them; deploy technicians if needed; or to help you proactively prevent guest distisfaction in cases of lengthy downtime due to bandwidth outages.
• 24/7/365 Toll-Free telephone support for guests provides friendly and knowledgable help from our US-based call center representatives. If your Guests happen to have trouble connecting, we're here to help. And we won't keep them waiting with the average "on hold" time of around 1 minute.
• 24/7/365 Toll-Free telephone support for your front desk staff allows your front desk, IT, or maintenance staff to contact a technical support representative, helping to troubleshoot any issues that may arise.
• Flexible break-fix maintenance agreements and replacement warranty options available to suit your needs.

Referral Program

• Save money when you refer others, or if you have multiple properties.

To access the GuestSpot Internet service, guests are required to have at least a 802.11b/g capable notebook computer with an installed wireless card, or other compatible network-capable device. We recommend that our hospitality customers have network cards on hand to provide to their guests if needed.

* Free Network Conversion offer limited to properties with 150 rooms or less. Other restrictions may apply. Conversion includes a Thinwires Network Controller and the programming of 5 existing wireless access points to work with the Thinwires network. Programming and testing of additional access point beyond 5 will be $25 each and added as a separate line item on your first invoice. If any additional hardware or work is required for your guest network to function reliably, a Thinwires technician will notify you and discuss available options. All additional work will be quoted before proceeding. Offer may end or change at any time. Please contact a Thinwires representative for complete details.

Note: Broadband Internet connection required for service. Though thinwires does not supply the incoming broadband Internet connection to your property, we can assist you in acquiring the service, if necessary. Contact us for complete details. 50 room minimum.

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